Where did it start?
The back story is rather long….the short story is, 2020 and 2021 forced us into realizing that special moments in the service industry are special because of the small things we do.
The BIG stuff is great. The big events, the large shotgun tournaments, the pricey fancy wine dinners etc. This is often how we measure ourselves and our success.
But really matters is how we do small things. Because after all, how we take care of the details is how we take care of everything. Through forced creativity, we shifted our focus to the small things and it became our mantra…How we do small things is how we do all things….
Fast forward to today, we LOVE talking about the service industry, the club we operate, hospitality, leadership and how small, meaningful interactions have a BIG impact on others…hence the “How we do small things” podcast…
Interested in scheduling some mic time?
Are you a hospitality professional or have something to do with the private club, resort, restaurant or service industry? An inspirational leader? Maybe you’re just a super cool person with a story to share. Or maybe you have an experience of something small that made a BIG impact…let’s chat.